Miele W3922 vs. ISE10 revisited

Back in July we covered a story over on UK Whitegoods about a passionate discussion on which was the best washing machine: the Miele W3922 or the ISE10?

Five months on and broadswordsman was in urgent need of a new machine after his Bosch bit the dust. After reading through the lengthy previous discussion and despite his reservations over “the unsubstantiated spares price arguments without a definitive comparison” on the ISE10 he was “prepared to take that on trust particularly as Miele prices are so high.”

Convinced it was the best choice he set about making his purchase, however this is where his problems began. Unable to find a local agent and inspite his attempts at email contact his questions over stock availability and after-sales service remained unanswered. By his own admission: “my heart said ISE10 but my head said Miele” he gave up on ISE10 dealer network and plumped for the Miele. As he concludes: “I guess when the Miele needs repair, it will cost me (after the 10 year guarantee expires) but at least I have confidence it will have the infrastructure to support me.”

You can read the full story over at UK Whitegoods.