For articles tagged service
Digital Spy contributors recommend Miele
Howardl started the thread Miele Washing Machines on the Digital Spy Forum stating,
“I know they are expensive. Are they worth the extra money? The one I was looking at was £1000.”
The response has been almost entirely positive with Miele users jumping into the thread and passing on how they’ve found the brand. Humdrummer is a Miele fan,
“We got ours as Miele was recommeneded as the best for rinsing clothes, which is a plus for us as we have eczema sufferers in the family. We got a mid-range one and it’s been fab. Not a days bother with it and it’s now two years old. I would get another one.”
And Superluke2 discusses his particular model, the W562
“Bought a Miele W562 3 years ago. Quiet, probably because it’s heavy. Paid £550. A great bit of kit well worth the money. Look around for warranties, we got 5 years from the Miele website.”
There’s loads of Miele conversation on the thread, including discussion on their service division. Click through to read it all or leave your own thoughts.
Miele washing machines recommended at Google groups
In the Google group uk.d-i-y Graham has asked for washing machine recommendations and there has already been 17 replies offering advice. Among these are numerous mentions of Miele, such as Tim W’s straight-forward suggestion,
“Miele if you want to last by itself and do its job exceedingly well (I have a washing machine).”
Another early contributor is dom@gglz.com who states,
“Miele. Mine came with a free, manufacturer’s 10 year warranty - i.e you phone the Miele service centre, and the Miele bloke in the Miele van comes round your gaff and fixes it - and no bill.”
The entire thread of conversation can be found here. It is particularly useful if you’re in the market for a new machine, and there is also a funny story about a cat…
Volkszone user needs a spare part…
Understandably you may think that the request for a spare part in the Volkszone forum would be required to repair an old Beetle - not so, in this case at least. North_Manchester needs a part for his Miele dishwasher,
Jumping straight into help are a number of fellow contributors, among whom is Nippyhippy offering Miele as a good port of call for help,
“Try Miele themselves, they’re fantastic for aftersales service.”
To read the other suggestions and see what else was said head to the Volkszone thread…
Miele’s Lucy Webb leaves Albert beaming
A quick update from the comments section of Forever Better, and specifically a comment left in the last few days by Albert Topliss on last September’s post ‘More praise for Miele Customer Service’.
You can see his full comment over here detailing his dealings with Miele’s Lucy Webb – but to summarise, he “was overwhelmed by the tremendous efforts that she made to ensure that we found our exact requirements, which enabled us to go ahead with confidence to choose the best model for our purpose”.
Have you had any experiences with Miele customer services you’d like to share? If so, leave them below.
Which washing machine? Miele or Siemens?
Over at Money Saving Expert Rowbo is “confused” She’s looking for a new washing machine and after reading “reviews of every washing machine in the world” has narrowed it down to a Miele Prestige Plus 6 or Siemens. Trouble is the machines she’s shortlisted are very similar in specification and each comes with a five-year warranty. While the Miele is more expensive she wants to know if the extra outlay is worth it and turned to the experts at MSE for help.
Belfastgirl23, jennifernil, Old Joe and doelani each recommend the Miele. Even though she’s just spend over £100 on replacing the door seal on her Miele, belfastgirl23 describes her machine as “…great and has fantastic functionality and is also pretty energy efficient…”. Old Joe too comments: “Yes Miele is initially expensive, but we’ve had our Miele for fifteen years and have never had to spend a penny on it since”, while doelani has owned a Miele washer, dryer and dishwasher for the last eight years and says: “If anyone of them were to die a death and could not be fixed I would only every replace with Miele again. I used to buy cheap and was replacing every year or two.”
So the concensus is unanimous. Miele gets the vote ahead of the Siemens from Money Saving Expert. If it were you, what would you choose? Have your say in the forum.










